FAQs

Q. How to cancel order?

Due to system functionality, we cannot accept order cancellations at the customer's. convenience.

Q. How can I apply the discount code after I have placed my order?

Due to system functionality, discount codes cannot be applied to orders after payment has been completed.

Q. I want to change payment method of my existing order.

The payment method cannot be changed after the payment has been processed.

Q. Do you do overseas shipping?

We are able to deliver overseas shipping to certain countries. However, each product or series has its own authorized license region. We can only sell and ship to the authorized regions.